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TOPIC: Flow Tracker alerts stopped

Flow Tracker alerts stopped 5 years 7 months ago #4062

  • mm_sec
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Hi,


We use Trisul Flow Trackers a lot and have detected quite a bit of odd activity with it. We actively use 6-10 flow trackers and have created about 10-15 alerts. We used to get email alerts immediately when an alert fired. Suddenly the alerts stopped coming. Could it be because we created some more flow trackers? Is there a maximum limit ? Rebooting the box and restarting Trisul does not seem to help.

Appreciate - Matt Moen
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Flow Tracker alerts stopped 5 years 7 months ago #4065

Hi Matt,

There are no hard limits to the number of flow trackers. As long as your memory and cpu utilization are under control you can have any number of them. You can check this from Admin > System Perf


Most likely your problem is due to the email sending service not getting started. Please go to Admin > Start Stop Tasks > Start Email Notification Service. This should start it. At the moment this service is not started automatically on reboot, you need to start manually from the UI. We will fix this in the next release.


Regards,
Vivek R
Unleash Networks
Support : www.unleashnetworks.com/forums
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Flow Tracker alerts stopped 5 years 7 months ago #4066

Let me quickly add this also :

If the service is already running. Try stopping it by pressing the Stop button and Restarting it again.
Vivek R
Unleash Networks
Support : www.unleashnetworks.com/forums
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